Keynote Address: Is This What Economic Recovery Looks Like in 2022? with Dr. Chris Kuehl
Do we even know what “normal” looks like these days? The issues that shaped 2021 still shape 2022 – inflation, supply chain breakdown, labor shortages and of course the pandemic. What progress has been made and what still needs to happen before a recovery can be declared?
Women in Leadership Forum
Hiring and Retention of Today’s Employee with Leili McMurrough
The workforce is changing fast. How can you attract and retain the best employees? The new employee is challenging how we have traditionally hired and managed funeral professionals. Let’s discuss how to effectively communicate and integrate the new funeral director into the workplace.
GRIT: How to Bounce Back from Adversity, Challenge and Failure with Charlotte Westerhaus- Renfrow
Are you able to accomplish the things that matter most to you? Or is it easier to give up when challenges and obstacles arise? Most of us would like to be a little grittier to achieve our goals but cultivating the passion and perseverance to bounce back from adversity and failure is a skill we’re rarely taught. In this workshop, you’ll learn why GRIT is important; five characteristics of GRIT; and strategies to increase your GRIT to work through adversity, challenge and failure.
Lifetime Recognition Awards
CFSA’s highest honor – This distinctive award is presented to CFSA members who have devoted at least 35 years to raising professional standards and moving the industry forward with positive and progressive actions. This year’s awards were presented to Alain Dumont of Victoriaville & Co. and Kevin Thomson of Dixline Corporation. Congratulations and thank you to both!